Terms & Conditions
terms and conditions
A list of Terms and Conditions with regards to various purchases from Moving Forward Sports will be published in due course.
CONFIRMATION OF ORDERS
Prior to an order being started, confirmation in writing (which can be by email), is required for goods to be ordered, and garments to be printed/embroidered. This also applies to bespoke orders. It is important then when confirming an order, the customer checks all details on the invoice or job sheet. This includes sizes, quantities, colour references, artwork, names/numbers. All spelling and grammar on artwork or personalised goods is the responsibility of the customer to check they are correct BEFORE work starts on an order. If any details need to be changed, this must be notified, before confirmation of your order is given.
Payment must be made in full, prior to any work commencing or items being ordered in. Credit terms can only be applied for on a case by case basis once a customer has built up a buying history with Moving Forward Sports.
As the vast majority of goods we supply is made to order, or specific to the customers requirements. Refunds or returns for credit can only be discussed if goods are faulty. Garments must also have been cared for as per washing instructions or care guidelines issued by Moving Forward Sports.